PRIVACY POLICY
ChickUp Application
Last Updated: 24.04.2026
This Privacy Policy explains how the mobile application ChickUp ("App") collects, uses, stores, and protects user data. By using the App, you agree to the practices described in this Privacy Policy.
ChickUp processes health and fitness data solely to provide core tracking functionality. This data is never used for advertising, ad targeting, or user profiling. ChickUp does not display advertisements of any kind within the App.
Data Controller
Duru Selin Yilmaz
Contact: info@fineappstudio.com
1. Data We Collect
1.1 Basic Information
- First name, last name (optional)
- Gender (optional)
- Date of birth (required — collected to verify age eligibility and ensure compliance with minimum age requirements)
- Language preference
1.2 Health and Fitness Data
ChickUp is a personal tracking tool only. It does not provide medical advice, diet programs, or professional healthcare services. Users may voluntarily enter the following data:
- Height and weight
- Daily weight records
- Daily calorie and macronutrient data (protein, carbohydrate, fat)
- Water intake
- Activity level
- Personal goals (e.g., weight loss, maintenance, muscle gain)
Health and fitness data is collected solely to provide the App's core tracking features (such as personal summaries, daily progress, and goal tracking). This data is processed only for the purposes described in this Privacy Policy and is never used for advertising, ad targeting, user profiling, or shared with third parties for marketing purposes.
1.3 In-App Activity Data
- Favorite recipes and food records
- Usage behavior (screen views, interactions)
1.4 Account Information
- Google account login credentials (managed by Google; ChickUp does not access your Google password)
1.5 Device and Technical Information
- Device ID, application version
- Crash reports and error logs
- IP address (collected by third-party services such as Firebase for analytics, technical diagnostics, and fraud prevention)
- Platform and operating system information (e.g., Android version)
- App usage timestamps (e.g., last login date, account creation date) — used for technical diagnostics and ensuring data integrity
- Internal user settings and preferences (e.g., notification preferences, display language)
1.6 Payment Information
Google Play purchase and subscription history (payment card data is managed and protected by Google; ChickUp does not collect, store, or have access to payment card data).
2. How We Use Your Data
We use collected data for the following purposes:
- To provide nutrition, water, weight, and activity tracking features
- To display summaries and basic usage statistics
- Account management and authentication
- Age verification and ensuring compliance with minimum age requirements
- Push notification delivery
- App performance improvement and crash monitoring
- Managing subscription transactions, including free trials, renewals, and cancellations
- Technical diagnostics and troubleshooting (e.g., verifying data integrity, resolving user-reported issues)
ChickUp does not display advertisements within the App. We do not use your data — including health, fitness, or any other personal data — for advertising, ad targeting, or user profiling.
We process your data based on the following legal grounds: (a) your consent where applicable; (b) contractual necessity to provide the App's core tracking features and to manage your subscription; and (c) our legitimate interest in improving App performance, ensuring data integrity, and preventing fraud.
3. Subscription Model and Free Trial
ChickUp is available for free download from the Google Play Store. However, use of the App requires an active subscription after account registration.
3.1 Subscription Plans and Pricing
ChickUp offers monthly and annual subscription plans. Subscription prices vary by country and are automatically set by Google Play based on the user's region. Example pricing:
- Turkey: 79.99 ₺/month or 659.99 ₺/year
- United States: $3.99/month or $19.99/year
- Other countries: Localized pricing automatically set by Google Play in the user's local currency
The exact price, billing frequency, and currency applicable to your region will be clearly displayed within the App and on the Google Play Store purchase screen before you confirm your subscription.
3.2 7-Day Free Trial
Upon registration, users are required to enter valid payment information through Google Play Billing to start a 7-day free trial. During this 7-day trial period:
- No charges will be made to the user's payment method.
- The user has full access to the App's features.
- The user may cancel the subscription at any time before the end of the 7-day period without being charged.
If the user cancels the subscription during the 7-day free trial, the subscription will end at the conclusion of the 7-day trial period, and no charges will be made to the user's payment method.
3.3 Subscription Activation and Renewal
If the user does not cancel the subscription before the end of the 7-day free trial, the subscription will automatically activate on the 8th day, and the applicable subscription fee (as displayed at the time of registration) will be charged to the payment method on file via Google Play Billing. The subscription will automatically renew at the end of each billing cycle (monthly or annually, depending on the selected plan) unless canceled by the user at least 24 hours before the end of the current period, in accordance with Google Play's subscription rules.
3.4 Payment Processing
All payments, subscriptions, renewals, and refunds are processed exclusively through Google Play Billing and are subject to Google Play's terms and policies. ChickUp does not collect, store, or process payment card information directly.
3.5 Subscription Cancellation
Users may cancel their subscription at any time through the "Cancel Subscription" button located at the bottom of the Profile section within the App. This button redirects the user to their Google Play Subscriptions page, where cancellation can be completed with a single tap. Users may also cancel their subscription directly through Google Play account settings at any time.
Cancellation during the 7-day free trial will prevent any charges; access will end at the conclusion of the trial period. If the user cancels after the trial period, access to subscription features will continue until the end of the current billing cycle, and the subscription will not renew.
3.6 Refunds
Refunds are handled exclusively through Google Play and are subject to Google Play's refund policies. Users may request a refund directly from Google Play by visiting: https://support.google.com/googleplay/answer/2479637
Where required by applicable law (including EU, UK, and certain other jurisdictions that provide statutory withdrawal or refund rights), users may also contact us at info@fineappstudio.com to request a refund in accordance with those legal rights.
4. Third-Party Services
The App uses the following third-party service providers:
- Firebase Firestore — Secure data storage
- Firebase Authentication — Account authentication
- Firebase Analytics — Anonymized usage analytics
- Firebase Crashlytics — Crash and error reporting
- Google Play Billing — In-app subscription and purchase processing
These services operate under their own privacy policies. We encourage users to review them for detailed information.
Firebase Analytics may collect data such as screen views, session duration, device model, operating system version, and general interaction events. Firebase Crashlytics may collect crash traces, device state information, and application logs. This data is used to monitor App performance, diagnose issues, and improve the user experience. None of this data is used for advertising.
ChickUp does not sell or share your personal data with third parties for their own marketing, advertising, or profiling purposes. Data shared with the service providers listed above is shared solely to operate and maintain the App's core functionality.
5. Data Retention
User data is retained as long as the account is active. When a user deletes their account, personal data is deleted or anonymized within a reasonable period, subject to applicable legal retention obligations (such as tax, accounting, or fraud-prevention requirements). Anonymized analytics data may be retained for longer periods for statistical purposes.
5.1 International Data Transfers
Personal data may be processed in countries outside the user's country of residence (including the United States) where our third-party service providers operate. Such transfers are conducted in accordance with applicable data protection laws, including the EU Standard Contractual Clauses (SCCs) where applicable.
6. Your Rights
Users have the following rights:
- Access their personal data
- Request correction of inaccurate data
- Permanently delete their account or sign out by navigating to the Profile section and scrolling to the bottom of the page within the App
- Request deletion or anonymization of personal data
- Withdraw consent at any time
- Cancel their subscription at any time through the "Cancel Subscription" button in the Profile section or through Google Play account settings
For EEA, UK, and Swiss users, additional rights under GDPR apply: right to rectification, erasure, restriction of processing, data portability, and the right to object to processing. Users also have the right to lodge a complaint with their local data protection authority.
For US users in applicable states (California, Virginia, Colorado, Connecticut, Utah, etc.), rights under CCPA and other state privacy laws apply, including the right to know, delete, correct, and opt out of the sale or sharing of personal data. ChickUp does not sell or share personal data for advertising or cross-context behavioral advertising purposes.
For any data rights requests: info@fineappstudio.com
Note: Account deletion is irreversible. Upon deletion, the user's data will be deleted, destroyed, or anonymized, subject to applicable legal retention obligations. Active subscriptions must be canceled separately through Google Play Subscriptions settings before deleting an account, as deleting the account within the App does not automatically cancel an active subscription.
7. Privacy Policy Access
Users can access this Privacy Policy and the Terms of Service at any time from within the App by navigating to the Profile section and scrolling to the bottom of the page. These documents are also available via the links provided in the Google Play Store listing.
8. Children's Privacy and Age Verification
ChickUp is not intended for children under the age of 13 and does not knowingly collect personal data from children under 13.
To ensure compliance with minimum age requirements, users are required to provide their date of birth during registration. Users who indicate an age below 13 are not permitted to create an account, and any data provided during such an attempt is not retained. If we later become aware that a user under 13 has provided personal data, we will delete it promptly.
Users between the ages of 13 and 17 may only use the App with the explicit consent and supervision of a parent or legal guardian. Because use of the App requires a paid subscription after the 7-day free trial, the parent or legal guardian is responsible for:
- Providing consent for the minor's use of the App
- Providing payment information and authorizing any subscription charges (the payment card and Google Play account must belong to the parent or legal guardian)
- Supervising the minor's subscription and canceling it when appropriate
If a user falsely declares their age, ChickUp cannot be held responsible. If you believe a child under 13 has provided personal data, please contact us at info@fineappstudio.com so we can delete it promptly.
9. Data Security
User data is protected through the following measures:
- Data is stored on Google Firebase infrastructure with industry-standard security measures
- Data transmission is encrypted via HTTPS/TLS
- Authentication is handled securely through Google accounts
- Passwords and sensitive credentials are not stored in plain text
- Payment data is handled exclusively by Google Play Billing and is never stored on ChickUp servers
Although all reasonable security measures are taken, absolute security of data transmitted over the internet cannot be guaranteed.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required by applicable law, affected users without undue delay.
10. No Medical Advice
ChickUp does not provide medical advice, dietitian services, or health diagnosis. Data entered is for personal awareness and tracking purposes only. Users should consult a qualified professional for health-related decisions.
11. Changes to This Policy
This policy may be updated from time to time. Material changes will be communicated through the App or via other appropriate means. Continued use of the App after updates constitutes acceptance of the revised policy. The current version will always be accessible within the App.
12. Contact
For questions about this Privacy Policy: info@fineappstudio.com
Jurisdiction: Courts and Enforcement Offices of IZMIR / TURKEY